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| Frequently Asked Questions |
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- Will anyone know what is in my package?
- How do I get discounts on my future purchases?
- What will my credit card statement show?
- Will you ship to a differnet address other than my billing address?
- What information do you collect when placing an order? Why?
- What forms of payment do you accept?
- What area's do you ship to?
- Out of stock items or discontinued items & backorders.
- I am looking for a item that's not listed here can you get it?
- How long does Delivery take?
- Do you offer an affiliate program?
- Is my online information secure?
- What is my personal information used for?
- What is considered a business day?
- When is my order status updated?
- Will anyone know what is in my package?
No.We ship our products in plain brown boxes or regular Fed Ex boxes.
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- How do I get discounts on my future purchases?
To receive discounts and great benefits, you can sign up to become a registered member on our site. As a member you can enjoy great discounts, be the first to find out about our sales and even get invited to some of our exiting events.
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- What will my credit card statement show?
Your credit card statement will show as 2cowetegg.
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- Will you ship to a differnet address other than my billing address?
NO. We will only ship to your billing address. This is to protect you the consumer and wetegg.com from credit card fraud.
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- What information do you collect when placing an order? Why?
We collect your email address for emailing you an order confirmation; we do not share your email address with any third parties that will send you unwanted or spam mail. Your email address used to contact you online is used solely for use between you (buyer) and wetegg.com to respond to any inquiries regarding orders or products and to comply with any requirements of law i.e.: verification for suspected fraudulent activities. Actual shipping address is collected for shipping purposes and is used between wetegg.com and the selected carrier only. Billing information is collected after you place your order for interoffice use only. Your billing information may only be disclosed to the issuing bank for verification purposes.
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- What forms of payment do you accept?
In order to keep costs low Wetegg uses PayPal for all payment processing. When paying with PayPal we are able to accept Visa, Mastercard, Discover, American Express, or you can withdraw funds from your bank account. In addition if you have a PayPal balance you can pay with that too. A PayPal account is not required in order to complete a purchase.
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- What area's do you ship to?
We are currently on taking and shipping orders to the USA.
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- Out of stock items or discontinued items & backorders.
If an item has become out of stock or discontinued after you have placed an order a full refund will be provided. If the item is on backorder we normally allow 2-3 buisness days for the item to become in stock. If after the period the item still has not become availible we will contact you and inform you were you can either cancel the order or opt to wait until the item becomes availible.
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- I am looking for a item that's not listed here can you get it?
If your looking for an item that we don't have on our site contact us and we will do our best to find it for you.
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- How long does Delivery take?
90% of all orders are delivered in 3-7 business days.
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- Do you offer an affiliate program?
No, not currently.
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- Is my online information secure?
All online orders are processed over a secure Internet connection. The information you provide is required just for processing your order. You will NOT be placed on any mailing lists.
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- What is my personal information used for?
We require your personal information just for your order execution (billing and shipping). This information is never rented, sold or somehow with any other service or company. You will not receive any additional catalogs, mailings, or emails from Wetegg.com.
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- What is considered a business day?
Wetegg's business days are Monday through Friday. Saturday, Sunday, and Holidays are not considered business days.
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- When is my order status updated?
Order status is updated daily at the end of each business day typically around 5-7 pm eastern.
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